Data Policy
Our Data Policy
Our Company is part of the Our Company Group which includes Our Company International and Our Company Direct. This data policy explains how our company uses the personal data we collect from you when you use our website.
What data do we collect?
Our Company collects the following data:
- Personal identification information (name, email address, phone number, etc.).
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- Send a message to us via the contact form on our website.
- Subscribe to our newsletter.
Our Company may also receive your data indirectly from the following sources:
- Google Analytics.
- Chatbots.
- Phone calls.
- Email messages.
How will we use your data?
Our Company collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Our Company securely stores your data in the same shared hosting infrastructure where our website is hosted.
Our Company will keep your data for an indefinite period of time. Once we receive a request from you to delete your data, we will delete it without hesitation.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.
If you no longer wish to be contacted for marketing purposes, please send an email to info@chaseflex.cz.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request Our Company for copies of your personal data.
- The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
- The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another company, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@chaseflex.cz.
Privacy policies of other websites
Our Company website contains links to other websites. Our data policy applies only to our website, so if you click on a link to another website, you should read their privacy policy or data policy.
Changes to our data policy
Our Company keeps its data policy under regular review and places any updates on this web page. This data policy was last updated on 26 November 2023.
How to contact us
If you have any questions about Our Company’s data policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@chaseflex.cz.